FOR SUBSCRIPTIONS REFUND POLICY:

CANCELATION OR FREEZING PERIOD:

THE CUSTOMER CAN REQUEST TO CANCEL OR FREEZE THE SUBSCRIPTION 30 DAYS PRIOR TO THE NEXT PAYMENT.

CANCELATION OF FREEZING CONDITIONS: 

CUSTOMER MUST PROVIDE THE PAYMENT RECEIPT OR SUBSCRIPTION NUMBER.

REGISTRATION FEES AND ADMINISTRATIVE FEES WILL NOT BE REFUNDED.

EXCEPTIONS: 

CANCELATIONS OF SUBSCRIPTION OR FREEZING OF SUBSCRIPTION MUST HAPPEN 30 DAYS BEFORE THE NEXT PAYMENT IS DUE TO BE AUTOMATICALLY WITHDRAWN, EXCEPT IN EXCEPTIONAL CASES (SUCH AS HEALTH CONDITIONS PROVEN BY A MEDICAL REPORT).

MEMBERSHIPS REFUND POLICY:

Refund Period:

THE CUSTOMER CAN REQUEST A REFUND WITHIN 14 DAYS OF THE
SUBSCRIPTION DATE.

REFUND CONDITIONS: 

THE CUSTOMER MUST NOT HAVE USED THE GYM DURING THE SUBSCRIPTION PERIOD (OR PARTIALLY USED, UP TO
A MAXIMUM OF ONE SESSION).

PROVIDE THE PAYMENT RECEIPT OR SUBSCRIPTION NUMBER.

REGISTRATION FEES AND ADMINISTRATIVE FEES WILL NOT BE REFUNDED.

REFUND METHOD: 

REFUNDS WILL BE MADE BY CHECK WITHIN A MAXIMUM OF 7 BUSINESS DAYS OF REQUEST APPROVAL.

EXCEPTIONS: 

REFUNDS ARE NOT AVAILABLE AFTER USING MORE THAN ONE SESSION OR AFTER 14 DAYS HAVE PASSED SINCE THE SUBSCRIPTION, EXCEPT IN EXCEPTIONAL CASES (SUCH AS HEALTH CONDITIONS PROVEN BY A MEDICAL REPORT).

Please contact us via

01208395555

info@maadi4sports.com

stating your full name, subscription number, and the reason for the refund request.